Hey there! Ever had one of those moments where you just want to talk to a real person about something? Yeah, we get it. That’s why at Watchproi, we’re not just another faceless online store—we’re a small team of watch enthusiasts who genuinely care about what you think. In fact, our founder, Alex, still replies to most emails personally. (No kidding—he once spent an entire weekend helping a customer find the perfect vintage watch for their dad’s 60th birthday.)
Whether you’ve got a question about a product, need help with an order, or just want to geek out about watch mechanics, we’re all ears. Here’s how you can reach us:
Here’s the thing: we don’t just sell watches. We build relationships. When Sarah from Seattle told us her waterproof watch saved her vacation after a kayaking mishap? That story became part of our team lore. So if you’ve got feedback—good, bad, or “hey, have you considered stocking more purple straps?”—we want to hear it. Seriously, those little notes often shape what we do next.
P.S. If you’re into behind-the-scenes stuff, ask about our “watch rescue” program where we restore vintage timepieces. It’s kind of our passion project.
